atmo.rsvp
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4okay cool uh okay yep all right thanks for coming to my
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7talk uh my name is stefan noel and today i
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10'd like to talk to you about burning down data walls in
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13the u.
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16s fire service and beyond so just a bit of overview so
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19first a bit about ul the company behind the fire safety research
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22institute then what is nervous and what problems we were trying to
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25solve and then the fire software landscape and then some opportunities for
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28at proto okay i'm a senior front-end engineer at
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31the fire safety research institute these are just my handles and tech
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34that i'm interested in and you can usually find me in
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37south florida or a bit sometimes in costa rica
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40or portugal so you well you usually can you might recognize
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43our logos or maybe not if you squint hard enough um
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46on your smoke alarm your circuit breaker and if you take out
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49your laptop charger you'll probably find us on there as well
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52and the history so the history of you will coincides with
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55the uh the electrification of the u.
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58s and um basically in the ahead of the chicago world
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61fair um there were a lot of fires basically and um our
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64founder uh william henry merrill noticed that it was
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67due to a lack of standards and um above a firehouse
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70in downtown chicago ul was founded so this is just to
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73give you a sense of the scale of uh fire in the
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76u.
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79s there are over 30 000 fire departments and they have all
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82different ways to do things and around 19 000 are completely volunteer
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85and then around 3 000 are completely career so they get uh
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88salaried and then the rest are a combination of um
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91yeah basically salaried and and volunteers and fdny
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94is the largest in the u.
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97s and uh yeah the the scale ranges from extremely large to
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100extremely small sometimes it's just whoever shows up for the day
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103and there are 36 around 36 million calls for fire service per
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106year but 65 of those calls that firefighters respond to are medical
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109in nature so i'll just run you through the life of
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112a fire incident and the kind of software usually involved in that
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115so step one is the fire occurs you become aware of it
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118then you then you run then you call 9-1-
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1211 then you uh that that call to 9-1-
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1241 is actually communicating with somebody at what's called a public
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127service answering point a piece up is how they the acronym is
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130and so this is where the cad software comes in this is
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133a computer-aided dispatch and then they're the ones
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136who dispatch the fire truck their goal is to arrive there in
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139within six minutes because when it comes to fire every every second
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142counts and then the firefighters arrive on scene and then
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145they fill out the details about what happened on the fire report
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148so firefighters aren't really excited about filling out the report but
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151that data is really useful and we use it in order to
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154inform our research try to improve response times and yes it's
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157not it's not it's not data for profit it's
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160for for research so that last step uh that's what's
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163called a record management system an rms and before neres
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166there was n first so what would happen is the the fire
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169software that they would use would basically take whatever they entered in
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172plain text and they would submit it to an ftp server
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175and then one to two years later around the time by which
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178which is no longer useful at all then they can finally get
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181that data out and a major problem was that the data standard
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184hadn't updated since 2014 so all of these different software providers
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187would have they would be stuffing data into this one field where
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190they can put in whatever they they wanted and basically there was
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193no data portability because of that so then nearest
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196comes in and we made the schema more flexible to try to
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199prevent that kind of vendor locking in addition we also provide this
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202a free rms in order for them to enter their data
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205and we also provide the like essential analytics for them out and
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208all of this is provided uh for free and in and it
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211's also we provide a rest api not an ftb
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214server um we we will also be providing nearest public which will
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217also provide aggregate data um and get that that will be available
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220uh you won't need authentication in order to get to that
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223uh so did we solve everything was all we needed to reverse
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226time back to the open api days and just have a
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229separate entity and in charge of that api well the fire
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232service software needs go beyond just incident data it includes pre-
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235planning for how you would plan your response to a fire
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238access points just structure inspections for fire code violations permit management personal
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241management to manage the training of firefighters uh staffing and scheduling because
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244firefighters usually they work 48 hours in a row and trade shifts
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247all the time and you have to manage your fire trucks and
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250and fire hoses and yeah uh medication as well so there
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253's a lot of software that firefighters need but the thing is
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256they they want only one invoice one bill at the end because
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259request for proposal is difficult especially in the larger fire departments so
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262what happened is they wanted to they had one fire software that
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265was really good at one thing and then these companies in order
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268to provide what firefighters wanted became mediocre in a lot of things
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271they in order to implement these other features they had to well
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274try to implement it themselves but usually would aggressively acquire in order
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277to do so to become a kind of everything app for fire
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280and those departments who only wanted some of the features would now
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283have to pay for all of them and what fire departments really
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286wanted was just one one bill and software that did a lot
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289of things and this had led to one tool to rule them
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292all and that has led to just a few companies ruling them
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295all and so now about 60 percent of the market share is
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298owned by four companies and it's often driven by medical reporting
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301needs as you saw that 65 percent of the calls are are
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304medical in nature so this is kind of related to what what
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307rudy mentioned before um but people don't want more and
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310more apps but also the the billing experience um it's important
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313here as well and when it comes to fire trucks the the
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316situation is even even more dire and the price hikes that
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319resulted is is even worse and fire isn't just the u
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322.
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325s problem it's global and we want to connect to and
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328work with um international communities and the eu has actually uh recently
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331started a fire stat and canada has uh also expressed interest
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334in something similar of a reporting at a national level and yet
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337to understand the fire problem we would we will need global standards
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340and what if we can go beyond incidents and also include all
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343the data from fire all the different fire software that that firefighters
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346use i think at proto has a lot of potential here and
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349if if you have ideas on on how to push safety science
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352fire fire science and safety science forward um we we are open
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355to collaboration so if if you would like to get started on
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358on in fire software one one way would be to integrate with
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361uh neris um this top link here is it's the
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364link that will show you all the steps you create some geo
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367tickets and we'll set you up with a dedicated department and
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370this below the link below is the the link to our ap
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373i docs and just some final thoughts the transition to now has
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376just happened january of this year and the moat is
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379lower than ever we're seeing two-person startups making real
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382headway and word of mouth spreads fast in the fire service
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385and i would love to see at proto enter this this space
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388as well you don't need fire knowledge to build um or
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391nearest uh the second uh just the open question again um inter
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394op gives us a lot more user choice but can we have
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397um a better billing experience as well um and then finally um
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400the the fire space who would have thought it's it would
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403be uh dominated by by for pc funded companies as well and
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406you've you've heard it before uh products drive protocols and
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409i'd love to see us drive at proto forward with fire
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412software thank you that that
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415was great so you you actually uh you pitched civic tech global
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418standards and then you snuck in um an app proto wallet
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421in the side of things as well did i hear that yeah
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424you did that was amazing yeah thank you very much you