Free and open source ticket system written in python
improve status display
+6
-3
+6
-3
ticketing/models.py
+6
-3
ticketing/models.py
···
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def get_priority(self):
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return self.Priority(self.priority).label
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+
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+
def get_status(self):
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return self.Status(self.status).label
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def __str__(self):
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return self.title
···
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'ticket_description': instance.description, 'ticket_category': instance.category.name if instance.category else _('General')})
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@receiver(pre_save, sender=Ticket, dispatch_uid="mail_change_notification")
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def send_mail_change_notification(sender, instance, update_fields=None, **kwargs):
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def send_mail_change_notification(sender, instance: Ticket, update_fields=None, **kwargs):
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if not instance.user.receive_email_notifications:
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return None
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try:
···
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if not mail_template:
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return None
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mail_template.send_mail(instance.user.email, {
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-
'ticket_id': instance.id, 'ticket_creator_username': instance.user.username, 'ticket_status': instance.status,
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'ticket_status_old': old_instance.status, 'ticket_title': instance.title
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'ticket_id': instance.id, 'ticket_creator_username': instance.user.username, 'ticket_status': instance.get_status(),
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'ticket_status_old': old_instance.get_status(), 'ticket_title': instance.title
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})
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class Comment(models.Model):