Free and open source ticket system written in python
👌 IMPROVE: Add python-magic library for file type identification
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poetry.lock
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poetry.lock
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pyasn1 = ">=0.4.6,<0.6.0"
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[[package]]
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name = "python-magic"
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version = "0.4.27"
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description = "File type identification using libmagic"
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optional = false
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python-versions = ">=2.7, !=3.0.*, !=3.1.*, !=3.2.*, !=3.3.*, !=3.4.*"
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files = [
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{file = "python-magic-0.4.27.tar.gz", hash = "sha256:c1ba14b08e4a5f5c31a302b7721239695b2f0f058d125bd5ce1ee36b9d9d3c3b"},
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{file = "python_magic-0.4.27-py2.py3-none-any.whl", hash = "sha256:c212960ad306f700aa0d01e5d7a325d20548ff97eb9920dcd29513174f0294d3"},
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]
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[[package]]
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name = "requests"
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version = "2.31.0"
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description = "Python HTTP for Humans."
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[metadata]
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lock-version = "2.0"
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python-versions = "^3.12"
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content-hash = "1e0820737369c3e1204a95a07ea47b332c4d30daadc349c61dba044b8e49ffb7"
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content-hash = "dba3b68991a716b8497c05f3b71bb7424d9ff208c18516ac6ac53319c9a43fcb"
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pyproject.toml
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pyproject.toml
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ticketing/forms.py
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ticketing/forms.py
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from django import forms
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from .models import Ticket, Template, Team, Category
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from django.utils.translation import gettext_lazy as _
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import magic
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class MultipleFileInput(forms.ClearableFileInput):
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attrs={'class': 'textarea textarea-bordered h-32', 'placeholder': 'Enter your comment here...'}))
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hidden_from_client = forms.BooleanField(widget=forms.CheckboxInput(
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attrs={'class': 'toggle toggle-error'}), required=False)
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ATTACHMENT_CONTENT_TYPES = [
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'image/jpeg',
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'image/png',
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'application/pdf'
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]
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class TicketForm(forms.ModelForm):
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status=Ticket.Status.CLOSED, user=user)
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attachments = MultipleFileField(required=False)
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def clean_attachments(self):
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files = self.cleaned_data.get('attachments')
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if files:
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for file in files:
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# Check file size
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if file.size > 1024 * 1024 * 5:
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raise forms.ValidationError(
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_('File size must be under 5MB.'))
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# Check file type
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uploaded_content_type = file.content_type
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mg = magic.Magic(mime=True)
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content_type = mg.from_buffer(file.read(1024))
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file.seek(0)
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if content_type != uploaded_content_type:
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uploaded_content_type = content_type
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if uploaded_content_type not in ATTACHMENT_CONTENT_TYPES:
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raise forms.ValidationError(
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_('File type not supported. Supported types are: .jpg, .png, .pdf'))
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return files
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class TemplateForm(forms.Form):