@recaptime-dev's working patches + fork for Phorge, a community fork of Phabricator. (Upstream dev and stable branches are at upstream/main and upstream/stable respectively.)
hq.recaptime.dev/wiki/Phorge
phorge
phabricator
Update the "Support Resources" documentation for pacts instead of consulting
Summary: Support pacts have been working well and are here to stay, so guide users toward them rather than older resources (consulting / paid prioritization).
Test Plan: Read document. Twice!
Differential Revision: https://secure.phabricator.com/D19219
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src/docs/user/support.diviner
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src/docs/user/support.diviner
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This document describes available support resources.
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The upstream provides active, free support for a narrow range of problems
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(primarily, security issues and reproducible bugs).
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The upstream provides free support for a narrow range of problems (primarily,
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security issues and reproducible bugs) and paid support for virtually anything.
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The upstream does not provide free support for general problems with installing
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or configuring Phabricator. You may be able to get some help with these
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kinds of issues from the community.
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Paid Support
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============
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If you'd like upstream support, see ((pacts)).
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This is the only way to request features and the only way to get guaranteed
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answers from experts quickly.
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Reporting Security Vulnerabilities
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==================================
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The upstream will accept **reproducible** bug reports in modern, first-party
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production code running in reasonable environments. Before submitting a bug
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report you **must update** to the latest version of Phabricator. This reduces
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support costs on the upstream, please be mindful.
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report you **must update** to the latest version of Phabricator.
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To report bugs, see @{article:Contributing Bug Reports}.
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Installation and Setup Help
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===========================
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Installation and setup help is available from the upstream at consulting rates.
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See [[ https://secure.phabricator.com/w/consulting/ | Consulting ]] for details.
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You may be able to get free help with these issues from the
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[[ https://phurl.io/u/discourse | community ]].
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Helping individual installs navigate unique setup problems takes our time
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away from developing Phabricator, so we can not offer this service for free.
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You may be able to get free help with these issues from the
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[[ https://phurl.io/u/discourse | community ]]. See below for details.
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You can also pay us for support. See ((pacts)).
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Hosting
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The upstream offers Phabricator as a hosted service at
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[[ https://phacility.com | Phacility ]]. This simplifies setting up and
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operating a Phabricator instance, and gives you access to a broader range
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of upstream support services.
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operating a Phabricator instance, and automatically gives you access to a
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broader range of upstream support services.
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Running this service gives us a strong financial incentive to make installing
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and operating Phabricator as difficult as possible. Blinded by greed, we toil
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Phabricator Community
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=====================
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We provide hosting for a
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[[ https://phurl.io/u/discourse | Discussion Forum ]]
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where admins and users help and answer questions from other community members.
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Upstream developers may occasionally participate, but this is mostly
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a user to user community. If you run into general problems, but are not
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interested in paid support, this is the main place to find help.
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We provide hosting for a [[ https://phurl.io/u/discourse | Discussion Forum ]]
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where admininstrators and users help and answer questions from other community
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members.
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Upstream developers occasionally participate, but this is mostly a user to user
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community. If you run into general problems, but are not interested in paid
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support, this is the main place to find help.